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January 26, 2024
Question

Error when trying to print 1099s "something went wrong try again later" Help!

  • January 26, 2024
  • 1 reply
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1 reply

January 26, 2024

I am aware that this was a challenging procedure for you, angie. I'll assist you so you can resume managing your 1099 by filling in QuickBooks Online Payroll.

 

Let's try to use an incognito window to see if you can proceed filling 1099 form within error encountered. Furthermore, we can try to clear the browser's cache from your regular browser.

 

Here are the shortcuts to incognito browsers:

 

  • Google Chrome: press Ctrl + Shift + N
  • Microsoft Edge: press Ctrl + Shift + N
  • Firefox: press Shift + CTRL + P

 

Furthermore, the cache can interfere with and affect the functionality of QuickBooks and result in missing tabs and features, thus, clearing the cache to lessen issues that arise when using QuickBooks.

 

However, if the issue persists, I encourage you to call our support team so they can help you investigate this issue and provide a possible fix.

 

Here's how:

 

  1. Log in to your account.
  2. Click the Help button at the top right corner.
  3. Go to the Search tab, then select Contact Us.
  4. Enter a brief discussion with your concern, then click Continue.
  5. Choose to Have us call you to connect with us.

 

Please notify me if there's anything I can help you with while navigating your QuickBooks Online Payroll Account. Thank you for visiting us today.