everytime I log in whether on my phone or on;ine, it wants me to subscribe. I have a subscription?

Your subscription may have expired, Paul. When logging in, make sure to use the correct login credentials. 

We can verify whether your subscription is active in your QuickBooks Online (QBO) through the Billing and Subscriptions page.

Here’s how:

1. Click the Gear icon and select the Billing & Subscription tab.
2. Carefully review the information provided.
3. To view your payment history, go to the QuickBooks Online section and select View payment history. This will display billing details from the last six months.

This process will help us confirm the active status of your account. You can also view your payment history to keep track of and manage your subscription efficiently.

If the QBO company is still asking you to renew your subscription, use this link if you need to resubscribe or reactivate your subscription, which provides a step-by-step guide.

I’ll include an additional reference for further guidance on managing your billing, payment, and subscription details in QuickBooks Online. This could be helpful if you decide to make any changes to your plan.

To enhanced reporting and optimal use of QuickBooks, contact our Live Expert Assisted team for personalized support and guidance, ensuring confident and efficient use of QuickBooks.