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April 24, 2024
Question

Exception saving the cache

  • April 24, 2024
  • 1 reply
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When we close quickbooks, it takes about 15 - 20 seconds to close and we get a lot of errors in the Windows application log and the quickbooks log?  Anyone else experience this?

 

Here is the QBWin log errors:

 

oaerror.c (109) : CHECKPOINT: 1388: Tue Apr 23 16:48:13 OAstdMethodRet (80040607)
aggregatevaluemanager.cpp (1305) : MESSAGE: 1388: Tue Apr 23 16:48:13 LVL_ERROR--Exception saving the cache
oaerror.c (109) : CHECKPOINT: 1388: Tue Apr 23 16:48:13 OAstdMethodRet (80040607)
aggregatevaluemanager.cpp (1305) : MESSAGE: 1388: Tue Apr 23 16:48:13 LVL_ERROR--Exception saving the cache
oaerror.c (109) : CHECKPOINT: 1388: Tue Apr 23 16:48:13 OAstdMethodRet (80040607)
aggregatevaluemanager.cpp (1305) : MESSAGE: 1388: Tue Apr 23 16:48:13 LVL_ERROR--Exception saving the cache
oaerror.c (109) : CHECKPOINT: 1388: Tue Apr 23 16:48:14 OAstdMethodRet (80040607)
aggregatevaluemanager.cpp (1305) : MESSAGE: 1388: Tue Apr 23 16:48:14 LVL_ERROR--Exception saving the cache
oaerror.c (109) : CHECKPOINT: 1388: Tue Apr 23 16:48:14 OAstdMethodRet (80040607)
aggregatevaluemanager.cpp (1305) : MESSAGE: 1388: Tue Apr 23 16:48:14 LVL_ERROR--Exception saving the cache
oaerror.c (109) : CHECKPOINT: 1388: Tue Apr 23 16:48:14 OAstdMethodRet (80040607)
aggregatevaluemanager.cpp (1305) : MESSAGE: 1388: Tue Apr 23 16:48:14 LVL_ERROR--Exception saving the cache
oaerror.c (109) : CHECKPOINT: 1388: Tue Apr 23 16:48:14 OAstdMethodRet (80040607)
aggregatevaluemanager.cpp (1305) : MESSAGE: 1388: Tue Apr 23 16:48:14 LVL_ERROR--Exception saving the cache
oaerror.c (109) : CHECKPOINT: 1388: Tue Apr 23 16:48:14 OAstdMethodRet (80040607)
aggregatevaluemanager.cpp (1305) : MESSAGE: 1388: Tue Apr 23 16:48:14 LVL_ERROR--Exception saving the cache
aggregatevaluemanager.cpp (1984) : MESSAGE: 1388: Tue Apr 23 16:48:14 LVL_SEVERE_ERROR--Could not save Persistent Aggregate Value. Hr = 80040607
prefuser.c (1409) : MESSAGE: 1388: Tue Apr 23 16:48:14 LVL_SEVERE_ERROR--Could not save User Value Cache. Hr = 80040607

1 reply

April 24, 2024

Run the Verify/Rebuild Data utility. Did you encounter any error message?

 

nubyjackAuthor
April 24, 2024

Just ran the verify data.  Said there were no issues with data.

April 24, 2024

Next step, run the Condense Data utility with any scenario to isolate the problem. Did you encounter any error message?