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November 15, 2023
Question

Expense Claims

  • November 15, 2023
  • 1 reply
  • 0 views

We are in the process of implementing Expense Claims to capture employee paid and credit card transactions.  The only resource I can find is one video, and the process is somewhat explanatory but I have a few questions:

 

1. When adding details to the receipt the employee can request reimbursement.  But then I have to touch every transaction to code it to the vendor associated to the user.   Is there a way to link the two?  

2. Same question for credit cards - if the employee does not request reimbursement I have to code to the associated credit card account.

3. Split transactions - it appears only one category can be associated to an expense.  That would mean the employee would enter two transactions for the same expense (an example is sales tax).

4. Categories.  Is (or will there) be a way to group categories?  We have several distinctly different groups of staff that will use different sets of categories.

5. Information defaults.  There does not appear to be a way to default information (rules) or even pull in the terms for a selected vendor (when coding in QBO).

6. When matching an expense claim to a bank (credit card) transaction, the cc transaction first has to be coded and added to the register - which is the other way around from what we are looking for... and it seems that no matter what is entered on the expense claim, the bank transaction supersedes coding, notes, etc.

 

That was long!  Sorry and thanks for any assistance.

 

Katherine

1 reply

November 16, 2023

Hello there, Katherine.

 

I understand that implementing Expense Claims can be complex, and I appreciate your detailed questions. It's important to ensure the system aligns with your specific needs and processes.

 

In QuickBooks Online (QBO), you can manually select the vendor when reviewing a manually entered expense claim, but if you upload the receipt, the system will automatically assign the vendor, similar to credit cards.

 

Currently, we're unable to group a category. However, you can add a category for your employee's use.

 

Furthermore, if you manually enter the expense, you can't set a rule, but if you upload the receipt, the system will automatically assign a vendor based on the receipt.

 

I understand the importance of this option for your business. Please send feedback to our product developers so they can review it and consider adding it in future updates. Here are the steps:

 

  1. Go to the Gear icon.
  2. Under Profile, select Feedback.
  3. Enter your suggestion.
  4. Hit Next.

 

Also, I'll be sharing these articles that will guide you in setting up expense claims and how to handle other transactions in QuickBooks:

 

 

Thank you for sharing your concerns, and please don't hesitate to reach out if you need further assistance. Take care.

November 16, 2023

I will send feedback, thank you for the link.  If any users have implemented I appreciate your feedback.

January 9, 2024

I submitted for feedback but have not heard anything back.  How do I track my feedback?