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M
Marie68
October 23, 2023
Question

Exporting or Saving as a PDF Function not working

  • October 23, 2023
  • 5 replies
  • 1 view

When trying to save as a PDF, My Quickbooks does not allow the function stating " QuickBooks Can't Complete The Current Action Due To Missing Component".

 

The suggested fix is to run the QB Repair tool which I have run multiple times to no success, I've made sure i'm completely updated as well but i'm still unable to save a PDF.

    5 replies

    4
    4Gal
    October 23, 2023

    Which QB Desktop year version?

    Are you running it on Win 11?

      M
      Marie68Author
      October 23, 2023

      2023 and running Windows 11

      R
      rvrfrf
      October 23, 2023

      Thanks for getting in touch with the Community, Marie68. I appreciate your detailed information.

       

      If you're unable to save a PDF from QuickBooks, and are encountering a "Error: QuickBooks can't complete the current action due to a missing component: Missing pdf file component." message, it can be fixed with the QuickBooks Print & Repair Tool.

       

      Here's how:
       

      1. Close QuickBooks and download a copy of the utility's most recent version, then run it.
      2. Follow along with your on-screen steps to finish installing it and agree with our terms and conditions.
      3. Once it's installed, double-click its icon to open the tool hub. If you can't find your app, perform a search in Windows for "QuickBooks Tool Hub" and select the program.
      4. When it's open, click Program Problems, then QuickBooks PDF & Print Repair Tool. This process can take about a moment to run.
      5. Try saving a PDF from QuickBooks again.

       

      If you continue receiving the message and are unable to save PDFs, you'll want to try restarting your computer and resetting the temporary folder permissions.

       

      Please don't hesitate to send a reply if there's any questions. Have an awesome Monday!

      D
      Dave5325
      October 25, 2023

      I have the same problem with Quickbooks Desktop and Windows 11.

      Ran the QB Tool hub repair pdf tool.

      Restarted

      Checked the temp permissions.

      Same problem continues.

        L
        LeizylM
        October 25, 2023

        I understand you've been facing challenges with the PDF saving function in QuickBooks Desktop (QBDT), Dave. It sounds like you've already put in a lot of effort to resolve the issue. I'm here to share insights about this.

        We can create a new template for your form. From there, we can modify the template of the transactions. Once done, you can proceed to create your PDF. 

         

        Here's how:

         

        1. Go to the Lists menu.
        2. Choose Templates.
        3. On the page, click the drop-down button beside Templates.
        4. Select New, then choose the Template Type.
           
        5. Hit OK.
        6. Then to check the available details, click Additional Customization.
        7. Once done, hit OK to save the template.

         

        However, if the issue persists, I recommend reaching out to your IT professional or Microsoft for help.

         

        I've added these articles for more troubleshooting steps when you can’t print, email, or save as a PDF from QuickBooks Desktop.

         

         

        Let me know if you still need further assistance with exporting or saving it as a PDF from QBDT, Dave. I'll be around if you need help. Have a wonderful day!

        M
        Missions Guam
        October 8, 2024

        After running the Tool Kit, still can't save or email as a .pdf.  Intuit apparently isn't too concerned about it. Anyone have a solution?

        Clark_B
        Clark_B
        October 8, 2024

        I appreciate you for performing the QuickBooks Tool Kit/Hub, @Missions Guam. I'll provide information to help you save or email as PDF in QuickBooks Desktop (QBDT). 

         

        To start, ensure that your QBDT version, along with the Tool Hub are compatible with Windows 11, you can check articles bellow for system requirements:

         

         

        Furthermore, since you've already utilized the QuickBooks Tool Hub and are still unable to save or email documents ad PDF, we need to performed the solutions below to rectify PDF-related problems. Here's how:

         

        Step 1: Restart your computer and then try again. If this doesn't fix the issue, reset your temp folder permissions.

        Step 2: Reset your temp folder permissions:

         

        1. Press the Windows key + R to open the RUN command.
        2. Type %TEMP% and press Enter.
        3. Right-click an empty area of the temp folder, and select Properties.
        4. Select Security. Then, make sure all user names and groups in Security have Full Control.
        5. Once the permissions have been set to Full Control, save as a PDF again in QuickBooks.

         

        Step 3: Test if you can print to your XPS (only for Save as PDF and Email issues). Here's how:

         

        1. Open Notepad.
        2. Type Test and elect File. Then click Print.
        3. Select the XPS Document Writer, and then Print. Note: If you don't see XPS Document Writer, you'll need to allow your computer to print to your XPS printer.
        4. Type a filename and save it to your desktop.
        5. Go to your desktop and view the XPS document you printed from notepad.

         

        If you can't print to your XPS printer (or actual printer) outside of QuickBooks, you'll need to contact your IT professional or Microsoft for help.

         

        Then, allow your computer to print to your XPS printer:

         

        1. Go your Windows Control Panel and switch to Category View.
        2. Select Programs.
        3. In Programs and Features, select Turn Windows features on or off.
        4. Check Microsoft XPS Document Writer in the list of services and select OK.

         

        For Solutions 3 and 4, you can check this article: Fix PDF and Print problems with QuickBooks Desktop.

         

        I'll also add this article to learn how to change the format of your PDF when saving or creating PDF files: Save QuickBooks Desktop PDF in legal size, landscape, or portrait orientation

         

        Please inform me of any developments, @Missions Guam. If you have questions, feedback, or concerns about the saving email as PDF, feel free to reach out to the Community. I'm always here to help.

        F
        Ftbnwr
        March 17, 2025

        For save as pdf on QB desktop nonprofit 2021 in windows 10:

        open report you want to save,

        click print,

        click print again (not save to pdf), select print option to save to pdf

        G
        Glenna426
        June 6, 2025

        I have Desktop Premier Plus 2024 - I have just upgraded to Windows 11 and the "PDF component is missing" error message continues after running the PDF print fix in the Tool Hub.  The Tool Hub (latest version 1.6.0.8) addresses only Windows 10. How do I find the Tool Hub that works with Windows 11?

        J
        Jayson_E
        June 6, 2025

        I appreciate the efforts you've made to resolve the "PDF component is missing" error message you've encountered in QuickBooks Desktop (QBDT), Glenna426.

         

        The “PDF component is missing” error in QuickBooks Desktop on Windows 11 usually occurs because the Microsoft XPS Document Writer, which QuickBooks relies on to create PDFs, is either disabled or not properly installed,

         

        As my colleague, jenop2, mentioned, you must ensure that the XPS Document Writer is selected when printing PDF documents.

         

        Here's how to do that:

         

        1. Press Windows + R on your keyboard.
        2. Type optionalfeatures and press OK.
        3. Find Microsoft XPS Document Writer and ensure it is selected.
        4. Click OK to confirm your changes.

         

        After that, you can verify that the XPS Document Writer is functioning correctly by following these steps:

         

        1. Open Notepad.
        2. Type "Test".
        3. Select File and then Print.
        4. Choose XPS Document Writer and click Print.
        5. Enter a filename and save it to your desktop.
        6. Go to your desktop and open the XPS document you printed from Notepad.

         

        If you're still unable to print to your XPS printer from outside of the QuickBooks app, this may indicate a system-level printing issue. In this case, you'll need to contact your IT professional or Microsoft for assistance.

         

        Lastly, please note that the latest version of QuickBooks Tool Hub is compatible with Windows 11.

         

        I’m sharing this helpful article to guide you on managing PDF documents in QBDT: Save QuickBooks Desktop PDF in legal size, landscape, or portrait orientation.

         

        Please post a reply if you have follow-up questions about managing PDF documents, or any other QBDT features. The Community space is always here to help you. 

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