FedEx Shipping Through QuickBooks

Thanks for reaching out to the Community, Dytrt.

I recognize the importance of being able to select the correct option when shipping packages.

We’ll have to identify the root cause of why the system doesn’t switch from Ground to Home delivery. The process requires us to collate personal data to access your account.

We always maintain the safety of our customers’ information. That said, I recommend you get in touch with our Technical Support Team.

They can perform in-depth troubleshooting steps in a secure space. Also, our specialists will guide you on how to apply the permanent fix.

Here’s how to contact them:

1. Tap the Help icon at the top menu bar to select QuickBooks Desktop Help F1.
2. In the Have a Question window, scroll down to choose the Contact us link.
3. This will display the Contact Us screen.
4. Navigate to Tell us more about your question section to enter the issue or topic in the field box.
5. Press the Search button to display the Get Phone Number or Start a Message button.

Let me share these resources for future reference. From there, you’ll find information on how the Shipping Manager helps in processing shipments and labels: Intuit QuickBooks Shipping Manager. 

Feel free to visit the Community again if you have any other QuickBooks concerns. I’ll be around to assist further. Wishing your business continued success and Happy Holidays too.