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March 28, 2023
Question

Fee as percentage subtracts

  • March 28, 2023
  • 2 replies
  • 0 views

I have a 10% fee item in QB but when I insert it into the invoice it shows as a SUBTRACTION.

 

I'm trying to add a 10% fee to the current invoice.

Why isn't it adding 10% of the invoice total to the amount box?

 

FYI, total invoice is $100. Trying to add 10% to the invoice (therefore $110).

 

Thanks

2 replies

MJoy_D
March 29, 2023

I can help you with resolving the error you're having when adding your invoice, @zamboknee

 

It's possible that there are some minor data issues with your company file that's why you're having errors with your invoices. Try running the Rebuild and Verify Utility tool to fix possible data damage on your company file.

 

Please follow the steps below:

 

  1. Open your company file again.
  2. Go to the File menu, then select Utilities and choose Rebuild Data.
  3. Click OK in the QuickBooks Information window.
  4. Wait until the repair is done. Then, click OK.
  5. Then, go back to the File menu and select Utilities and choose Verify Data.
  6. Click OK if QuickBooks doesn't find any problems. Or Rebuild Now if it finds issues with your company file.

 

If you still get the same issue, let's try running the QuickBooks File Doctor to fix common issues. 

 

  1. Open your QuickBooks Tool Hub.
  2. Select Company File Issues.
  3. Click Quick Fix my File.
  4. Choose OK when it completes and launch your QuickBooks.

 

I'm adding this article for more troubleshooting steps: Fix data damage on your QuickBooks Desktop company file.

 

Check this article for more information on how to record an invoice payment.

 

Let me know if you need further help with your invoices. I'm always here to help. Have a wonderful day!

zambokneeAuthor
March 29, 2023

I didn't mention anything about my address not showing properly.

Where'd you get that?

 

The problem is, again, that the 10% additive fee is showing up as a SUBTRACTION!

March 29, 2023

Hey there, @zamboknee.

 

Can you share with us the type of item you use when setting up your fees in QuickBooks Desktop for Mac? 

 

Please add your details to this thread and I'll get back to you. Any additional such as screenshots would also be appreciated. Have a good one.

April 3, 2023

Hi @zamboknee,

The 10% fee is only affecting the one row above. Try adding a subtotal item to your invoice first, then the 10% fee following the subtotal item row.