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NMichRocks
May 17, 2024
Question

Fixed Asset Manager

  • May 17, 2024
  • 2 replies
  • 0 views

I had another user update Asset specs in FAM like G/L Accounts and Convention, but when I log into QB I can't see any of these updates.  Shouldn't I be able to see them?  Is there some way to sync the updates from User1 so I can view them under my user ID?

2 replies

S
SashaMC
May 17, 2024

Hello NMichRocks,

 

Thank you for reaching out to the QuickBooks Community! I suggested running an Audit Report to view any events or transactions made on the user profile once logged in as admin. Here's how:

 

  1. Go to Settings and select Audit log.
  2. Click Filter.
  3. Use the fields on the Filter panel to choose the appropriate User, Date, or Events filter to narrow the results.
  4. Hit Apply.

 

Please let me know if you were able to see those updates! Looking forward to your response. 

 

N
NMichRocksAuthor
May 19, 2024

In your instructions, "go to Settings"  is this for the QB Enterprise Desktop version?  Where do I find Settings in the desktop version?

A
Aldren18
May 19, 2024

I appreciate the time you've taken to follow the suggested steps by my colleague, @NMichRocks. I'll ensure you can run an Audit Trail Report in QuickBooks Desktop to verify if there have been changes made by another user to your asset financial information.

 

Here's how:

 

  1. Go to the Reports in the main menu.
  2. Choose Account and Taxes and select Audit Trail.
  3. Then, filter the dates in the report.

 

From there, you can verify the changes made by the other user. It could be the cause of why you can't view the update in your asset specs.

 

I've included a screenshot for your reference:


 

You can also read this article for more details: Manage fixed assets using Fixed Asset Manager (FAM).

 

I also recommend bookmarking these other articles that guide you in managing any reports in QuickBooks Desktop as well as searching related articles for your future task:

 

 

I'm ready to back you up if you need more help with the asset manager or any QuickBooks-related concerns. I'll keep the thread open so you can comment back. Have a great day!

N
NMichRocksAuthor
May 31, 2024

When I am logged into QB on my computer I see one set of info in Fixed Asset Manager.  When I log into QB on another computer I see another set of info in Fixed Asset Manager.  Why is that?  They should be the same.  I am using the same user login.

Candice C
Candice C
May 31, 2024

Good evening, @NMichRocks. 

 

Thanks for chiming back in on this thread with some additional information and a helpful screenshot. 

 

To dig further into this issue, can you check both of files on each computer to see if ALL of your other data is the same within each of them? 

 

This will help us give you a better solution for your business and see what might be causing this to occur. I'll be waiting for your response! 

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