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ThomaStudios
ThomaStudios
December 18, 2018
Question

Font sizes on screen ONLY

  • December 18, 2018
  • 1 reply
  • 0 views

I am using QB2016, Windows 10 here.

 

Something occurred last week, not sure what, but suddenly the fonts on screen changed dramatically.  The font in the windows looks different than previously and the main issues are some things are too small, or too large.  For example, in the Pay Bills window, the checkboxes no longer line up with each bill; some of the labeling in the window is far small than others, and this is in the same window!  The popup calendar window is virtually unreadable no matter what;  all of the date numbers crash together, overlapping slightly.  There are myriad other issues like this thruout the application.

I tried resetting the display sizing, but that changes everything for every application and QB is the only one affected by this, so it's the only one I desire to change.  I also tried changing the display settings by right-clicking the QB icon and changing things under the Advanced tab.  But then everything became too huge.

 

Is there a default file or preference that I can change back to a default state on this?  This really should be easier, ya know!!

 

J D Thomas ThomaStudios

 

1 reply

J
JanyRoseB
December 18, 2018

Hi there, @ThomaStudios.

 

Good to see you here in QuickBooks Community. I can help and guide you on how to resolve the font size issue on your QuickBooks screen. 

 

QuickBooks Desktop is designed to work with the default settings of Windows DPI. Let me guide you on how to change the font size of your QuickBooks: 

  1. At the top menu bar, click Edit.
  2. Go to the Preferences.
  3. Select Desktop View.
  4. On the My Preferences window, click Display. 
  5. Once done, click OK.

If the issue still persists, you'll need to process troubleshooting steps to modify your Windows DPI settings. You can check this article for the detailed steps: QuickBooks Desktop display issues. 

 

You may also contact our QuickBooks Desktop Technical Team if you need further assistance with the troubleshooting steps. 

 

Here's how to contact our support: 

  1. Click this link: https://help.quickbooks.intuit.com/en_US/contact.
  2. Select US version of QuickBooks Desktop, and click Contact us.
  3. Type-in Technical Support on the search bar.
  4. Click Get the Phone number below. 

Please let me know how it goes by clicking the Reply button below. I'm always here to help you out if you have any other concerns. 

ThomaStudios
ThomaStudiosAuthor
December 21, 2018

Well, clearly you either didn't read nor comprehend my original message.  I have done all of what you suggested BEFORE post this week.  I DO NOT want to change the display setting for all applications, only QB.  There is something wrong here and it lies totally in QB, and your suggestion does absolutely nothing.

J D Thomas ThomaStudios

 

    ThomaStudios
    ThomaStudiosAuthor
    December 21, 2018

    For the record, the apparent solution was to repair the installation.  I was going to uninstall the entire application when I noticed I also had a repair install option.  Upon the mandatory reboot, that fixed this issue.

     

    J D Thomas ThomaStudios

     

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