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pjmitchell55
September 15, 2021
Solved

General Journal Entries - shows up as to be billed

  • September 15, 2021
  • 2 replies
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Using QuickBooks DESKTOP - 2020 Premier Contractor Edition

 

I made a few general journal entries and they all show up in the unbilled costs by job. These are nothing we would be billing.  And the field "billable?" on the general journal entries clearly are not marked.  In fact I can't mark them even if I wanted to.

 

Why is this happening?  How can I make it so they do NOT show up as unbilled.  They will NEVER be billed.  I already have to deal with things that come through the bank feed coming through as billable even when I UNCHECK that field.  THis is just one more frustration with billable status..

 

Thank you

Best answer by RenjolynC

Hello, pjmitchell55.

 

Let me help you get this sorted out.

 

I checked my test file and noticed that if you add the customer/job on each line, the General Journal will show up in the Unbilled Cost by Job report. 

 

Here are some sample screenshots for a visual reference: 

 

 

You'll want to edit the General Journal and remove the customer/job on the other lines.

 

Here's how:

 

  1. Go to Customers > Customer Center.
  2. In the Customers & Jobs tab, select the the job where the General Journal was posted.
  3. Double-click the transaction and remove the job's name from the Name column.
  4. Click Save & Close.

Otherwise, let's do the Verify and Rebuild Data. This helps identify any data damage on your company file and fix it. Before doing so, please make sure toupdate your QuickBooks Desktop to the latest release.

 

Then, follow the instructions in this article: Verify and Rebuild Data in QuickBooks Desktop.

 

Please keep me posted on how it goes after trying out the steps above. I want to ensure your concern is resolved. Take care and stay safe.

2 replies

RenjolynC
RenjolynCAnswer
September 15, 2021

Hello, pjmitchell55.

 

Let me help you get this sorted out.

 

I checked my test file and noticed that if you add the customer/job on each line, the General Journal will show up in the Unbilled Cost by Job report. 

 

Here are some sample screenshots for a visual reference: 

 

 

You'll want to edit the General Journal and remove the customer/job on the other lines.

 

Here's how:

 

  1. Go to Customers > Customer Center.
  2. In the Customers & Jobs tab, select the the job where the General Journal was posted.
  3. Double-click the transaction and remove the job's name from the Name column.
  4. Click Save & Close.

Otherwise, let's do the Verify and Rebuild Data. This helps identify any data damage on your company file and fix it. Before doing so, please make sure toupdate your QuickBooks Desktop to the latest release.

 

Then, follow the instructions in this article: Verify and Rebuild Data in QuickBooks Desktop.

 

Please keep me posted on how it goes after trying out the steps above. I want to ensure your concern is resolved. Take care and stay safe.

P
pjmitchell55Author
September 16, 2021

Thank you. This DOES work!.  My only problem is our accountant wants EVERYTHING to be put to a class and customer. So I created a "not applicable" customer, and a "not applicable" class.  Also, this helps me easily see what is NOT assigned and correct it.

 

In the case of the several items showing up as unbilled, it was all these "not applicable' transactions.  If I remove the name and class, it doesn't show up on the unbilled but does show up on the "items not assigned to a job" or "items not assigned to a class" reports.

 

I think I will leave them as is for now. It's mostly ME that hates seeing them on the unbilled list.  

I may even see how I can re-do these entries in a way other than as a journal entry.

 

But THANK YOU, because at least I have an answer !  

 

 

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GFABlind
November 29, 2023

Hello,

I just encountered the same problem you described and stumbled on a workaround (QB still needs to eliminate this issue, but until they do, there is this option).  Open the Journal Entry that's showing in unbilled costs by job, then (temporarily) change the account on the affected line to "Accounts Receivable" - this brings up the "Billable" check box, allowing you to UNcheck it.  Then, change the account back from "Accounts Receivable" to the original account you had for that line and save & close the journal entry.  That line will no longer be on the unbilled costs by job report.  Repeat for each affected line until the report is clear.  I hope this helps you!

    A
    AndyZ
    November 29, 2023

    Interesting. So the box actually isn't checked on my transactions. And it can't be checked. But if I changed the account used to Accounts Receivable and save it, then back to the original account, the item disappears from the report. This tells me that this is a true bug that Intuit should fix.

     

    Thanks for the info. Unfortunately, I have so many of these, it would be a day's work to just fix them.

    A
    accountingMMI
    April 9, 2024

    I have the same problem with Sales Orders involving prepayments. After creating invoice via sales order screen and applying payment, it is still on my unbilled list. How can they show up unbilled if they are paid.

    QB needs to correct this. 

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