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January 23, 2024
Question

Give feedback on recent chat

  • January 23, 2024
  • 2 replies
  • 0 views
I would like to give feedback on a recent chat I had today (1/23/24) with Jean.  She helped NOT AT ALL!  All she did was waste my time.  She disconnected from the chat before ANYTHING was resolved!

2 replies

Bryan_M
January 23, 2024

We hear you, @rkrajcik.

 

Please know this isn't the kind of service we want you to experience here in QuickBooks.

 

For us to help you, we'd like to know what specific concern you've raised to our chat support. On top of that, we'll ensure to relay this concern to the appropriate team that handles support improvement for better customer service. 

 

If you need help managing your QuickBooks Online (QBO) account, you can search for some helpful articles on this link: QuickBooks Online (QBO) Help Articles.

 

Feel free to come back here, @rkrajcik. If you have additional questions about utilizing QBO. I'll be willing to lend a hand. Keep safe. 

January 24, 2024

@rkrajcik 

Any specific concern?