Skip to main content
tennisfan
Dec 23, 2020 8:11 AM UTC
Solved

Have Quickbooks 2013 for Mac and installed Mojave without knowing it wasn't compatible. How do I access my files?

I updated my Mac laptop OS to Mojave tonight and had no idea it wasn't compatible with my Quickbooks for Mac 2013 program. Now I have no access to my accounting files. I can't find any way to upgrade to QB 2016 for Mac and Mojave doesn't work with QB 2021 for Mac. What do I do and how can I even import the information somewhere? Thanks in advance! 

Fiat Lux - ASIA
Fiat Lux - ASIAAnswer
Dec 23, 2020 8:29 AM UTC

QBD Mac 2019 and 2020 support Mojave. You may utilize the trial license of them for the time being prior to decide your next step.

View in thread

5 replies

Fiat Lux - ASIA
Fiat Lux - ASIAAnswer
Dec 23, 2020 8:29 AM UTC

QBD Mac 2019 and 2020 support Mojave. You may utilize the trial license of them for the time being prior to decide your next step.

    IntuitBrooks
    Dec 23, 2020 10:12 PM UTC

    The current trial should be QuickBooks Mac 2021 and will run on Mojave. It will open the file. 

      tennisfanAuthor
      Dec 24, 2020 6:08 AM UTC

      Thanks - I tried the trial offer, but it said it needed an OS of 10.15 or higher and my Mojave is 10.14. Good news though is that I was able to speak to an awesome representative at Intuit for Mac and was able to upgrade so I'm all set. Appreciate your reply! 

      Terms & ConditionsAccessibility statement