Hello I'm having issues adding money from my external account on my quickbook app. Help please

Let me help you perform some troubleshooting steps so you can add your money successfully, @firstlovenaomi.

Before proceeding, can you provide more details on when you attempted to transfer your funds? Is there any error message you encounter? This information will help us identify the issue and provide you with an accurate solution.

The possible reason why you're experiencing issues when transferring funds in QuickBooks Online from your checking account is that you have reached the limit.

Once verified that you haven't reached the limit and still gets the same issue, I recommend accessing your QuickBooks Online account through a different supported web browser and transferring your funds again.

If you successfully transfer your funds using the browser, we can perform some troubleshooting steps for your mobile phone.

Here's how:

1. Switch the WIFI on your device to 4G (varies by device).
2. Exit the app and reopen it.
3. Clear the app's data by:
        a. Going to your device's Settings.
        b. Select apps (varies by device).
        c. Choose the QuickBooks app from the list, then select Storage.
        d. Tap the clear data.
4. Turn off your device and turn it back on.
5. Uninstall and reinstall the app.

For future reference, you can scan these resources to view various procedures when classifying entries:

• Reconcile an account in QuickBooks Online
• Learn the reconcile workflow in QuickBooks
  
  

Don't hesitate to return to this forum or respond directly to this message if you have any further questions. We're here to assist you with any aspect of QBO that you might find challenging.