Hello, we haven't received the promised credit. Ref is 15111960213.Also, please provide an update on the timeline we can expect a solution for Ref 15111293854.

I recognize how crucial it is to resolve this matter so you can get back to working order, blendedfurniture.

To address the issue, I recommend contacting our customer support again for updates on its progress and have it checked further.

Here's how you can connect with our support team:

1. Click on the Help button inside QuickBooks Online.
2. Select Contact Us.
3. In the description field, enter Account Status and then select Let's Talk.
4. Click on Get a Callback to connect with our team.

In the meantime, you can follow these steps:
 

1. Go to Gear.
2. Click on All Lists then click on Tags and search from there.

You can also run a Profit and Loss Report by Tag or Transaction by Tag report.

Moreover, I'm adding this article to maximize the significance of your financial reporting: Customize reports in QuickBooks Online.

If you need further assistance or have questions about managing your QuickBooks Online. I'll be around to help in any way that I can.