Here is the error messageYou have either selected a tax liability account on a transaction where it's not allowed, or haven't specified a tax rate along with it.

Let's figure out the cause of the error message and fix it to keep you going with your task, elmer0424.

Before proceeding to the fixes available, I'd like to verify where you received the error message. Was it on the Banking page or the Chart of Accounts? What specific tasks were you attempting to perform? Providing additional details will help us pinpoint the issue.

Also, the outdated stored cache can affect the performance of the program. I recommend accessing your account using an incognito mode. This way, we can determine whether this is a browser cache-related issue.

Here are the keyboard shortcuts:

• Safari: Command + Shift + N
• Google Chrome: CTRL + Shift + N
• Mozilla Firefox or Microsoft Edge: CTRL + Shift + N

If it works, clear the browser's cache. Doing so deletes all the data from your browser and optimizes its performance. You may also use other supported browsers as an alternative.

I've included these articles to help you effectively manage your sales tax payments and track your financial accounts in QBO:

• Sales tax in QuickBooks Online
• Learn about the chart of accounts in QuickBooks Online

Feel free to ask if you have more questions about managing your sales taxes or recording your transactions in QuickBooks. I'm here to help.