Question

Home Page Layout

Forum|Forum|1 year ago
March 27, 2025
1 reply
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I have a layout complaint. I'm using Windows 10 with QB Desktop updated version.

When I open the program the home screen is scrambled. I have My Shortcuts on the left, but the home screen opens much larger than allowable screen space. To get it to fit I have to close it and reopen it, or from Preferences select to not start the Home Screen on opening and then open it after program starts.

I've tried saving the settings from Edit > Preferences > Desktop View > My Preferences. I can repeatedly select Save Current Desktop, and it will still open scrambled. I can select Save On Closing and immediately close it, and it will still open scrambled.

A new issue started happening not that long ago. I have the Search Company or Help text box open at the top of My Shortcuts. When the program opens it actually creates two instances of this and places the new one in a white bar all the way across the screen. To eliminate it I have to select View > Top Icon Bar then select View > Side Icon Bar. It will completely redraw the page, including the Home Screen and layout as I want.

Now I'm going to get pissy. I pay $1,000 a year for a program and QB can't even get it to start properly. UNBELIEVEABLE!

QuickBooks Desktop

FishingForAnswers

@neyerbj "When I open the program the home screen is scrambled."

I'm not sure what you're describing here; can you provide a screenshot?

"A new issue started happening not that long ago."

Unfortunately, this one is more about file damage. I see this fairly often in old QB company files. You may want to see about doing some repairs and rebuilding on your company file; sooner the better.