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April 12, 2024
Question

How can i reconnect the bank to QuickBooks? an error keeps on appearing that I have to try it again later.

  • April 12, 2024
  • 1 reply
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1 reply

April 12, 2024

Try opening your QBO account on any private/incognito browser.

April 12, 2024

Hi there, lhes-hernandez.

 

I'll provide some troubleshooting steps for you to perform so you can connect your bank seamlessly to QuickBooks Online.

 

Before anything else, I'd like to ask what is the name of your bank and what specific error you've encountered. Additional information can help us get on the same page. This way, I can check if other users also encountered the same issue you've experienced.

 

Alternatively, you'll want to check with your Financial Institution if everything is working well on their end. If it's okay, we can log in to your account using a private browser. Too much historical data from the browser causes discrepancies that affect the view and performance of your QuickBooks.

 

You can use either of these keyboard shortcuts to open an incognito window depending on your browser:

 

  • Google Chrome: Ctrl + Shift + N
  • Safari 11 or newer: ⌘ + Shift + N
  • Mozilla Firefox: Shift + Ctrl + P
  • Microsoft Edge: Ctrl + Shift + N

 

If it works, you can return to your original browser and clear its cache, not the cookies to start fresh. You can also use another supported, up-to-date browser that is already installed to narrow down the results.

 

On the other hand, you still have the option to import those transactions manually in QBO

 

For more details on setting up your bank connection, you can check out this guide: Connect bank and credit card accounts to QuickBooks Online.

 

Additionally, check out these articles that may come in handy in categorizing and reconciling your bank transactions in the future:

 

 

The Community space is still open for you. So, if you have more banking concerns., let us know, and we'll be here to help. Take care always.