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November 12, 2022
Question

How can i recover a deleted recurring transaction that I deleted in error

  • November 12, 2022
  • 1 reply
  • 0 views
I deleted a recurring transaction in error.  How can I retrieve

1 reply

Rustler
November 12, 2022

There is no un-delete, you have to re-create it

November 12, 2022

Thanks for reaching out to the Community, @pcvogt. I’d be delighted to walk you through restoring your deleted recurring transactions.

 

In the meantime, we’re unable to retrieve a deleted recurring transaction in QuickBooks Online. As per Rustler, you can only recreate it. To do so, you’ll need to use the Audit log to get the details of the deleted transaction.

 

Here’s how:

 

  1. Go to the Gear icon and select Audit Log.
  2. From the Filter ▼ dropdown menu, select the appropriate user, date, and event(s).
  3. Select Apply.
  4. Locate the deleted transaction, then click View under the History column to get all the details that you need.

 

See this article as a reference: Use the audit log to re-enter deleted transactions.

 

Once you have the details, you can now re-enter the transactions accordingly. For more information, refer to this guide: Create recurring transactions in QuickBooks Online.

 

I’ve added these references to assist you with changing a recurring transaction template and restoring recently deleted list elements such as accounts, terms, classes, products, or services:

 

 

Feel free to dive back in for any questions you have about the process. I’ll be also here to help if you have any other concerns besides restoring deleted transactions.  I'd be delighted to answer them for you.

September 8, 2024

In the audit logs, I can see that I made an edit to the recurring template on April 1st 2024 but cannot see the date it was deleted. Now what can I do?