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reidjwilliams
February 11, 2019
Question

How can I remove the Total Amount Due from the content of the email? It seems a bit large and I would rather my clients just know that there is an invoice attached.

  • February 11, 2019
  • 2 replies
  • 0 views
Original commenter did not share additional details

    2 replies

    Kristine Mae
    Kristine Mae
    February 11, 2019

    Hello there, Reidjwilliams.

     

    For now, we're unable to remove the total amount due on the invoices.

     

    I suggest sending feedback to our product engineers. This is the best way for us to know our customers' ideas and preferences. You can do that by clicking the Gear icon, then choosing Feedback. 

     

    We always appreciate customers who take the time to give us their feedback. I’ll also pass this to our management team.

     

    Don't hesitate to post if you have other concerns. Have a good one! 

    I
    Issues with this program
    June 17, 2024

    5 years later and you "are still unable to do it"

     

    This is horrible and a dictatorial  imposition from you all to try and force us clients, in turn, to let everyone else know that we are using your absolutely horrible, garbage and hideous product.

     

    I am not goin to give you free publicity, at least not on my dime. 

     

    It takes me longer, but after I email the invoice TO MYSELF, I delete all the absurd garbage from QB and then enter my own content, with no sign left of QB's.  

     

    You want me to do your bidding and provide you with free publicity?  PAY ME.

    G
    GFX1
    August 23, 2019

    If you still need to resolve this issue, I have a fix.  I just upgraded to Desktop Pro 2019, and I ran into the same problem.  From the Quickbooks top menu bar: Edit >Preferences>Send Forms>My Preferences - Make sure to check the box - Use "Plain Text" format for all invoices.  That should fix the problem.

      S
      Salibro 1
      October 7, 2020

      Thank you.  That was exactly what I needed.

       

      MorganB
      MorganB
      October 7, 2020

      I'm so glad to see you found the info you needed to make the necessary adjustments to your emails in QuickBooks Desktop, Salibro. The Community always has your back if you ever need assistance again in the future. Take care!

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