Skip to main content
January 20, 2024
Solved

How do I add the credit card processing fee to an invoice without being charged the processing fee for the base amount AND the processing fee?

  • January 20, 2024
  • 3 replies
  • 0 views

I have reviewed all the community boards and cannot find the answer.  I have QuickBooks merchant plan and QuickBooks online. I understand QuickBooks is unable at this time to add the credit card fee automatically to the clients bill. If I add the credit card fee manually to the invoice, does QuickBooks merchant plan charge me a credit card fee for the manually added credit card fee on the invoice?

Best answer by 4Gal

@Lindaj215 

They will charge you $2.87 or $2.88. cmiiw

 

3 replies

January 20, 2024

Hi, @Lindaj215. Welcome to the Community. I can share some information that will help you understand more about the fees for QuickBooks Payments.

 

We understand that credit card processing fees can add up and that cash flow is important to small businesses. Because credit card surcharges are handled differently in each state, the function to automatically add processing fees to an invoice is not available at this time. The amount you'll pay usually varies, and it depends on how you process the transaction. The transaction fees will depend on whether you process the card through swipe (2.4%), invoice (2.9%), or key (3.4%), plus a flat $0.25 fee per transaction.

 

There will be no fees for the customers when they pay. This article can provide a much clearer view regarding the charges: Standard Payment Fees & Rates.

  

In states where it's permissible to impose surcharges, businesses are required to clearly show these additional fees at the time of purchase and on the receipt. If a business decides to apply a surcharge for credit card payments, it must adhere to specific guidelines, which can differ from state to state. These guidelines outline the proper procedures for implementing and disclosing these surcharges to customers.

 

To add a credit card processing fee to your invoice, you can create a service item and manually add it to your invoice. Alternatively, you can integrate a third-party app with your QuickBooks to streamline the process.

 

To begin, these are the steps:

 

  1. On the left navigational bar, go to the Get paid and & pay the tab.
  2. Choose Product & Service.
  3. Click on New, and then select Service.
  4. Enter the name of your service item. (Example CC Fee)
  5. Select the account you'd use to track the processing fees.
  6. Once done, click Save and Close.

 

Once done, add the credit card fee as an additional item on your invoice when you charge your customers with the processing fee.

 

I'm also adding this article to learn about personalizing the sales forms you send to your customer for future reference: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

For future reference, read through this article: Find out when QuickBooks Payments deposit customer payments. It helps you learn more about the turnaround time to get your customer payments in your bank account.

 

If you have any other questions or concerns related to your QuickBooks Payments account or managing your customer invoices, please don't hesitate to let me know. I am here to assist you.

Lindaj215Author
January 20, 2024

You did not answer the question that was asked. Let me rephrase the question.  If I add a Product/Service such as Dues for $100 on the invoice and a Product/Service of CC Processing fees of $2.80 on the invoice, will the QuickBooks Merchant Plan charge me $2.80 or $2.89?  

January 20, 2024

I have the information to help you clear things up about the payment processing fees, Lindaj215.

 

Please be informed that the deduction of fees from your invoice will be determined by the specific type of payment you choose, as well as the total amount of your invoice. It is important to note that the fees will be calculated as a percentage of the total payment amount. For the payment rates, visit this article: Standard Payment Fees & Rates | QuickBooks Payments.

 

You can also void or refund transactions in QuickBooks Payments.

 

Get back if there's anything else you want to clarify by leaving a comment below. I'm available 24/7 to assist you. Take care.

 

March 7, 2024

What I did was put in the product and services in. I then added the processing fee on another product line. Then I added a discount for that processing fee at the bottom under the subtotal of the invoice. This is the best solution I could find.

January 16, 2025

may I ask why you added a discount for that processing fee at the bottom under the subtotal of the invoice if the point was to include the processing fee on your invoice?

August 23, 2024
Quickbooks needs to get the option to automatically add the Surcharge fee on the invoice.
 
As of June 2024, federal courts have ruled that Florida's law prohibiting credit card surcharges is unconstitutional. This means that Florida businesses can legally add surcharges to credit card purchases, but they must disclose them before the purchase is made.
Florida Statute Section 501.0117 previously prohibited sellers and lessors from charging extra to customers who used a credit card instead of cash, check, or similar methods of payment. However, the 11th U.S. Circuit Court of Appeals ruled in 2015 that this law violated businesses' First Amendment right to freedom of speech. The court argued that surcharges and discounts are essentially the same thing.
Businesses can disclose surcharges in a few ways, including:
Including them on invoices
Posting signs at the point of entry and point of sale
Automatically including them on online payment pages
August 23, 2024

QuickBooks is committed to following the statutes in every region, SS0. I can help you send a feature request about automatically adding a surcharge fee to invoices.

 

I appreciate the information you shared concerning the amendment to regulations regarding the disclosure of legally added surcharges to credit card purchases. We strive to make sales processing convenient for you, so I recommend sending this to our Product Development Team by following the steps below:

 

  1. Go to the Gear icon at the top.
  2. Under the Profile column, select Feedback.
  3. Share your recommendation with the product, then click Next.

 

Monitor your suggestions on this website and stay updated on our blog for recent developments.

 

In the meantime, you can manually add service fees to invoices. It charges your customers accordingly while we wait for the functionality to be considered and implemented.

 

Here's an article to help you tailor sales transactions according to your needs: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

Use this reference for guidance in reporting your receivables: Record invoice payments in QuickBooks Online.

 

Your idea matters to us and the program. If you have further queries on registering sales transactions, aside from managing invoices, respond in this thread. I'll be here to address them for you.