How do I apply a credit card payment from the bank feed to a supplier account that also has supplier credits? Bills can be selected but the credits are not there

Hello there, diane. Let me share some insight regarding your concern about applying credit card payments from the bank feeds to a supplier account with supplier credits.

The reason why you're unable to select or locate credits in your bank feeds is because they're non-posting transactions. Supplier or Vendor credits aren't associated with banks, meaning they won't appear on your bank feeds. It's important to note that bank feeds only display transactions directly related to your bank accounts and are processed by your bank. Non-posting transactions, such as credits, refunds, or adjustments, are not processed by the bank and thus do not show up on your bank feeds.

Also, to assist you in handling this issue, I would like to confirm and further ask the reason for linking your supplier credits to your credit card payments. This would help us come up with a satisfactory process that you can use to resolve this.

Furthermore, I would like to share some articles that you can check on managing your bills and expenses in QBO: 

• Enter and manage bills and bill payments in QuickBooks Online.
• Record a barter transaction.

Also, you can check this article for future reference if you want to review your bank and credit card payments: Categorize online bank transactions in QuickBooks Online.

Let us know if you have other questions regarding your concern about applying payments to your supplier with credits by replying to this post. We're always here to assist you.