How do I cancel payment that was made

Hi richtran04, Allow me to assist you with canceling a payment in QuickBooks Online (QBO).

Before we get started, could you please specify which payment you would like to cancel? Providing additional details will help us offer a more accurate solution to address your concern.

If you're referring to cancel a payment related to a sale, you can void it on the All Sales page. Here's how:

1. Go to Sales and select All Sales.
2. Find and select the invoice you want to void.
   
3. Click View/edit and click Void.

If you're referring to cancel a bill payment or a scheduled bill payment for your vendor, you can cancel it on the Bills page.  Here's how:

1. Go to Expenses and select Bills.
2. Select Show Bill Pay payments.
3. Choose the scheduled bill payment from the list, then select View details.
4. Select Cancel this payment.

For further guidance on managing bill payments in QBO, please refer to this article: Learn about QuickBooks Bill Pay for QuickBooks Online.

I've also included resources related to payments that may assist you in managing contractor payments and your subscription to QBO.

• Void or cancel contractor payments.
• Manage billing, payment, and subscription info.

Managing payments in QBO is easier with QuickBooks Live Assisted! Our expert accountants provide personalized support to help you streamline processes and resolve issues in real-time. Focus on growing your business while we handle the details

Furthermore, you can run and customize a variety of reports to monitor payments associated with your transactions in Modern View. For more information, please check this article: Customizing Reports in QuickBooks Online Using Modern View.

We're here to help you with managing your payments in QBO. If you have any additional questions, please don't hesitate to respond to this thread. Our Community is always ready to support you.