I can help you change the phone number associated with your account, eleven16enterpri. Let me walk you through the process to further improve your account security.
It's our topmost priority to build a more secure environment for you. Hence, only you can update information within your Intuit Account. Since you cannot access your old phone number, you can utilize the account recovery form. We will process your request within one business day, considering our business hours from M-F, 8 AM to 5 PM PT.
When processing your request through the account recovery form, please take note of the following:
Ensure to take a high-quality photo or scan your government-issued ID using your mobile device. It can be a driver's license, state ID, passport, or notarized document.
Provide what you need to update, all the necessary information tied to your account, and upload your ID or document in the Account Recovery form.
Look for an email containing the follow-up steps to successfully change your mobile number, which will be sent to you from no_response@intuit.com within one business day.
If you need further assistance, I recommend contacting our customer support team. With their tools and expertise, they can check your account in a safer environment and assist you with your requests.
You can always seek assistance in this forum when changing your phone number and other information in QuickBooks Online.We're available anytime to offer further help when necessary.