How do I change the default from "active" customers/vendors to "all" customers/vendors?

Adjusting the default settings in the Customer Center can truly enhance your workflow, Bonnie. I'll help you forward this suggestion to our product developers.

Setting default views to show all customers or vendors can greatly improve efficiency by giving you a complete overview whenever you access the Customer or Vendor Center. However, this option is currently unavailable in QuickBooks Desktop. That said, I recommend sending feedback to our product developers so they can consider adding this feature in future updates.

Here's how to do that:

1. On the top menu, go to Help.
2. Select Send Feedback Online, and then Product Suggestion.
3. Enter your suggestions.
4. Click Send Feedback.

I'll also share this comprehensive resource on editing and managing multiple customers and vendors in QuickBooks Desktop: Add and edit multiple customers, vendors, and items.

Looking ahead, you'll find these guides on generating reports to obtain insights on your customers and vendors helpful:

• Understand reports
• Customize reports in QuickBooks Desktop

Thank you for taking the time to share your valuable feedback. Your suggestions help us continually improve QuickBooks and tailor it to the needs of our users. We are here to support you, so feel free to reach out for any further assistance. Have a productive day!

@BonnieT3  The only difference between an active vendor and an inactive vendor is whether they show up in lists.

If you want them to show up in lists, mark them as active.