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eclecticwitchsb-
October 28, 2024
Question

How do I find a email? I am unable to do the call backs.

  • October 28, 2024
  • 1 reply
  • 0 views
I have been trying to work with the support team, but they are having a hard time understanding that I can't do the screen shares and I would like to be able to connect them through email, as I also can no longer make their calls.

1 reply

R
rvrfrf
October 28, 2024

Thanks for joining the Community, eclecticwitchsb-.

 

Email contact details can be found through our Contact us page. You can also get in touch with our Customer Care team while signed in.

 

Here's how:

 

  1. Use the Help (?) icon.
  2. Click Contact Us.
  3. Enter a description of your situation in the What can we help you with? field, then hit Let's talk.
  4. Select Start messaging or Get a call.

 

Be sure to review their support hours so you'll know when agents are available.

 

If you can't get signed in, you can recover your account.

 

The Community's also always here to help. Please don't hesitate to send a reply if there's any additional questions. Have an awesome Monday!

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