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chrispitpro-gmai
November 30, 2023
Question

How do i get a phone call for support!!!

  • November 30, 2023
  • 2 replies
  • 0 views
Original commenter did not share additional details

2 replies

4
4Gal
November 30, 2023

Any specific concern?

Tori B
Tori B
November 30, 2023

Hi there, @chrispitpro-gmai.

 

Please know that I'm more than happy to lend a hand with your concern. Just hit the reply button below and we can get started. 

 

However, if you prefer to speak with our team over the phone, you can use the steps I'm including below to set up a call back. 

 

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?).
  3. Click on either tab to get started:
    • Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
    • Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
      • Get a callback from the next available expert.

 

I'll be sure to keep an eye out for your reply. Hope to chat with you soon. Take care!

B
BryantEng
April 8, 2024

I received a phone call from quickbooks Jasper and Andrew saying that my Enterprise 24 is giving errors, which they told me how to see these however, they are wanting me to purchase a support plan and I need to know if this is legitimate or fraud. Can you assist?

 

Thanks, Nikki

4
4Gal
April 8, 2024

@BryantEng 

You are correct. It's a scam. Login to your CAMPS and consider to change your phone number.

https;//camps.intuit.com

 

You may also consider renewing your license through a partner to avoid your payment method being compromised.

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