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December 4, 2024
Question

How do I get QB self employed to save invoices again?

  • December 4, 2024
  • 1 reply
  • 0 views

It suddenly stopped. I have restarted program, deleted browser history.

1 reply

December 5, 2024

I appreciate the actions you have taken so far, @oklavetpathology. I want to ensure you can save your invoices when using QuickBooks Self-Employed (QBSE).

 

Upon checking here on my end, there is an ongoing investigation (INV-115660) into saving invoices within QBSE. I understand how this situation affects your business tasks, and I want to direct you to the best available support to help identify and resolve this issue. They can add your company information to the list of affected users. This way, updates will be sent to you via email regarding the progress of the investigation.

 

Here’s how to reach them:

 

  1. Access your QuickBooks Self-Employed (QBSE) company. Go to Help (?).
  2. Click on Contact Us to connect with a support expert.
  3. Enter a brief description of your issue then hit Continue.
  4. Select the preferred method of contact (phone or chat).

 

I've also included a helpful article about the support team hotline and their availability, which you may find handy: Contact QuickBooks Self-Employed Support.

 

 Moreover, I've added this article as your reference if you want a detailed list of all your transactions and export them into a CSV file: Export transactions and get reports in QuickBooks Self-Employed.

 

If you have further concerns about saving invoices in QBSE. We're always available to address any inquiries you may have.