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L
LollyNino_C
December 14, 2023

Hello, @How do I go back to the old in! We appreciate your participation in the Community thread and thank you for sharing your queries and sentiments regarding the new invoice layout. We would be happy to provide you with further information and assist you in resolving any related concerns.

 

A new user interface has been created from the ground up and has been made available to users since June. It includes new features and increased availability. Starting from October 16, 2023, Simple Start and Essentials users will be migrated automatically to the new invoice experience and will not be able to opt-out.

 

It indicates that it's not possible to return to the previous invoice layout. However, users with QuickBooks Online Plus, or Advanced versions can switch back to the old invoice layout by selecting the Old layout from the invoice screen. It's important to note that this change won't result in the loss of any existing invoices. 

 

Here's how:

 

  1. Proceed to the New button.
  2. Select Invoice.
  3. Click the Old Layout button in the upper-right corner.

 

You can refer to the screenshot below for guidance.

 

 

To learn more about the new invoice and quote experience in QuickBooks Online, please refer to these articles:

 

 

If you have additional questions about the new invoice layout, please be aware that we are available 24/7. You can reach out to us anytime by clicking the Reply button below or creating a new post in the Community. We're always here to support your business with QuickBooks.

H
HCD LLC
December 14, 2023

This is incorrect information. I'm currently subscribed at the Essentials level and no button to use the old layout exists anymore (it was there before the 13th)

Is there any plan that does allow use of the old layout? Removing the ability to use the up/down arrow keys to scroll through lines on an invoice seems a ridiculously stupid downgrade - and you don't need to tell me I can tab between lines, I realize that but it's far less efficient than using arrow keys and much harder on the hands when working with many invoices with many products a day. 

    R
    rvrfrf
    December 14, 2023

    Thanks for getting involved with this thread, HCD LLC. I appreciate your detailed information.

     

    As of December 11, 2023, users subscribed to an Essentials plan were migrated to the new invoice experience. I can certainly understand how an ability to switch back to your previous layout could be useful and have submitted a suggestion about it as of today.

     

    You can also submit your own feature requests while signed in.

     

    Here's how:

     

    1. Use the Gear icon, then go to Feedback.
    2. Enter your suggestion(s) in the Have feedback? window.
    3. If necessary, attach a file with your Camera icon.
    4. Select Next.

     

    Your feedback's definitely valuable to Intuit. It will be reviewed by our Product Development team and considered in future updates. You can stay up-to-date with the latest news about your product by reviewing Intuit's Product Updates webpage.

     

    I've also included a couple detailed resources about working with invoices which may come in handy moving forward:
     

     

    Please feel welcome to send a reply if there's any additional questions. Have a lovely Thursday!

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