Skip to main content
S
Slings-Arrows
March 13, 2025
Question

How Do I Prevent QuickBooks Online Desktop v3 From Opening Companies In A New Window?

  • March 13, 2025
  • 1 reply
  • 0 views

I recently updated my Quickbooks Online Desktop application to version 3.0.1. I'm running it on OSX 15.3.1 (Sequoia).

 

I love the Desktop app because I am managing three different companies. In versions of the app prior to 3, when I changed companies it would open in a new tab. Now they open in a new window. This is not desirable as I am now navigating three laptop windows instead of just one with multiple tabs.

 

Screenshot attached to show how cumbersome it is.

 

Is it possible to only have Quickbooks Online Desktop use a single window and multiple tabs regardless of company? That would be great!

    1 reply

    R
    rvrfrf
    March 13, 2025

    Welcome to the Community, Slings-Arrows.

     

    With your QuickBooks Online desktop app, you can access multiple accounts from different tabs.

     

    Here's how:
     

    1. Open the QuickBooks app.
    2. Next to your tab with the company name, click your Plus (+) icon to add another tab.
    3. Use the You’re viewing [company name] ▼ drop-down list and choose a company you want to switch to.
    4. Repeat these steps for all companies you want to have open at the same time.
    5. Select a tab's X icon if you want to close it.

     

    I've also included a detailed resource about using your desktop app which may come in handy moving forward: Download & use the QuickBooks desktop app

     

    If there's any additional questions, I'm just a post away. Have a great Thursday!

    S
    Slings-ArrowsAuthor
    March 14, 2025

    @rvrfrfThank you for the prompt and quick response!

     

    Unfortunately, your recommended steps did not affect the behavior. When I attempt to change companies in QuickBooks Online Desktop app (3.0.2) for Mac (15.3.2) it always open in a new window. It did not work this way prior to QuickBooks Online Desktop v3.

     

    It would be wonderful if all companies would open in a new tab rather than a new window, especially for smaller laptop screens.

     

    Steps to reproduce as shown in the attached screen recording below:

    1. Open Quickbooks Online for Desktop.

    2. Click the (+) icon to open a new tab.

    3. Use the dropdown to select a new company.

     

    Expected result: New company opens in the newly created tab within the same window.

    Actual result: New company opens in an entirely new window. 

     

    https://www.dropbox.com/scl/fi/twmq92qae1x962zzvxamf/Screen-Recording-2025-03-14-at-09.01.08.mov?rlkey=chir4jdrl8nv1qn2ob5gem41n&st=zu2opvt3&dl=0

    S
    SashaMC
    March 14, 2025

    Thank you for sharing that with us. I would like for you to try one more troubleshooting step. Just want to rule out some things.

     

    1. Reset the app's data (Help > Reset App Data)
    2. Clean boot the app (i.e. hold shift while opening it)
    3. Reinstall the app and check. 

     

    I will appreciate this so much! Looking forward to your response. See you in a few. 

    Terms & ConditionsAccessibility statement