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May 31, 2025
Question

How do I remove online payment options on my customer invoices

  • May 31, 2025
  • 1 reply
  • 0 views

my customer invoices show how to pay an invoice online I need to remove that option

1 reply

May 31, 2025

To turn off the online payment options on invoices in QuickBooks Online (QBO), you'll need to adjust your invoice settings, Logan. Follow the steps given below:

 

  1. In your QBO, click on the gear icon in the upper right corner.
  2. Select Account and Settings from the menu.
  3. Access the Sales tab on the left side menu.
  4. Scroll down to the Online delivery section.
  5. In the dropdown menu under Email options for invoices, if an Online invoice is selected, change it to either HTML or Plain Text on your preference.
  6. Next to the dropdown, uncheck the box labeled PDF Attached if you do not want the invoice PDF attached to emails.
  7. Scroll to the top or bottom and click on Save and then on Done to confirm and apply your changes.

 

Feel free to check out this article: Record Invoice payments. This guide explains how to record invoice payments in QuickBooks Online (QBO). 

 

If you have follow-up questions or require additional assistance, please use the Reply button below.