How do I revise an invoice that shows as paid but never was? I sent it yesterday and the paid date is from three weeks ago. I cannot delete or void correctly? Thank you.

We can clear your payment to remove the received payment on your invoice, @katie112. Let me guide you through the process.

Clearing payments in QuickBooks Online is essential for managing your business finances. Here's a step-by-step guide to clearing your invoice payment:

1. Go to Sales.
2. Select Invoices.
3. Find the invoice that has been paid, then click it.
4. Click the View payment under the amount.
5. Select Clear Payment, then click Save and Close.

Additionally, I'd like to share a helpful guide on how to run a report, email, print, and export generated reports in QuickBooks Online. You can access the relevant section by clicking this hyperlink and navigating to the Manage Your Reports section: Run a report in QuickBooks Online.

The Community is here to assist you with questions regarding your invoices or other bookkeeping tasks in QuickBooks Online. Your success with QBO is important to us, and we are dedicated to providing the help you need to navigate the platform efficiently.