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Dvincenzo2
Jun 6, 2025 12:23 PM UTC
Question

how do I ship using my customers ups account number with the new Quickbooks shipping manager

Does anyone know how can I ship using my customers ups account number with the new Quickbooks shipping manager

3 replies

CamelleT
Jun 6, 2025 2:10 PM UTC

Using a customer's UPS account number in QuickBooks Desktop (QBDT) Shipping Manager isn't advisable, Vincenzo.

 

QBDT requires users to have their own shipping accounts for processing shipments. This is because when you first access the QuickBooks Shipping Manager and select UPS, you'll get prompted to configure the service. Then, you enter the "Ship From" address and UPS account number only once. 

 

If you don't have an account yet and use your customer's UPS account number, then this will be saved and used for your future shipments. 

 

For more details about setting up and utilizing the new Shipping Manager, refer to this article: New Shipping Manager in QBDT.

 

You may also check the FAQs section of this resource to address your UPS-specific questions: Intuit QuickBooks Shipping Manager.

 

Comment below if you have further queries.

Dvincenzo2Author
Jun 6, 2025 2:44 PM UTC

Some customers will not pay for shipping charges unless we use their UPS account number. As a result, we will now need to generate our invoice and prepare a shipment label outside of QuickBooks Desktop (QBDT) before finalizing the invoice back in QuickBooks Desktop.

 

This is not making our lives easier, and I now wish that the shipping manager had never been updated. 

 

A big thumbs down on the new and "improved" Shipping Manager!

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