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November 9, 2020
Question

How do I update my email address?

  • November 9, 2020
  • 1 reply
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Original commenter did not share additional details

1 reply

November 9, 2020

Hello there, kimi-hammonds.

 

If you want to update the email address for the company you're accessing right now, here's how to do it:

  1. Click the Gear icon in the upper-right corner and select Account and settings.
  2. Select the Company tab and go to the Contact info section.
  3. Update the Company email and the Customer-facing email.
  4. Click Save and Done.

If you want to update the email address associated to your Intuit account, you'll need to update it through the INTUIT ACCOUNT page. You can use any of these links for reference:

Let us know if you're referring to something else. Additional details would be much appreciated. Have a great day!

February 10, 2021

I do not see anything that looks like a gear on my 2014 desktop QB software. Can you help?

February 10, 2021

Thanks for joining in on the thread, neelie13.

 

The steps provided on this thread is for QuickBooks Online. For QuickBooks Desktop, you can utilize the Customer Account Management Portal. Here are the two links that you use for reference when updating the email address and other details:

If you're referring to a different email address, please provide additional information about this. We'd be glad to further assist you. Have a great day!