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A
alden3
May 24, 2025
Question

how do you open a bug ticket

  • May 24, 2025
  • 1 reply
  • 0 views

how do you generate a bug ticket, I have QuickBooks accountant and recently are now doing lots of consulting and want to use features to create my quarterly tax filings so the person on the phone at QuickBooks said get soleentrapur but when I try to subscribe it says I already have it as part of my other subscription duh.. help

1 reply

M
Mark_AG
May 24, 2025

Hi there, Alden.

 

The best way to create a bug ticket about your subscription concern is to contact our live support..

 

Since you've tried to subscribe, but it's saying you already have it as part of your subscription, I recommend contacting our support to investigate this case further. They  can also help you efficiently subscribe to QuickBooks Solopreneur. Here's how:

 

  1. Head to this link: Contact Us.
  2. Select QuickBooks Solopreneur and click Continue.
  3. Select Contact Us and choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.

 

Once you've subscribed to QB Solopreneur, you can read this article to help you get started: Introduction to QuickBooks Solopreneur.

 

Feel free to reply if you have additional concerns as a QBO Accountant or a QB Solopreneur user. We're always ready to help.

A
alden3Author
May 26, 2025

So far I had no luck as the issue is not with either product

but the account management layer.  Both with humans and one phone call said that they can not help. 

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