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cdhodgdon
April 17, 2020
Solved

How is a payment listed on a customers bank statement

  • April 17, 2020
  • 3 replies
  • 0 views

I am updating our website(s) and looking for some information to put on our accepted payments page.  I am trying to figure out what shows up on my customers bank or credit card statement for their transaction.  Like does it show Intuit* Business Name or what?

 

I know that Square shows up on their bank records as SQ* Business Name.  I am using Quickbooks Premier 2020 Desktop version and my invoice are sent using Outlook and it includes a pay link that they use.  I just want to know what shows on their bank statement when the charge shows up.

Thanks in advance. 

Best answer by JessT

Hello cdhodgdon!

 

Your customer's payment to your invoices will show as Intuit Pymt Soln Acct Fee in their statements. At the moment, we're unable to change this description.

 

I know it would look better if your business name is attached to the description. You can submit feedback by going to the Gear icon and choosing Feedback.

 

We're just right here if you have other questions in mind.

 

Have a great weekend!

3 replies

JessT
JessTAnswer
April 17, 2020

Hello cdhodgdon!

 

Your customer's payment to your invoices will show as Intuit Pymt Soln Acct Fee in their statements. At the moment, we're unable to change this description.

 

I know it would look better if your business name is attached to the description. You can submit feedback by going to the Gear icon and choosing Feedback.

 

We're just right here if you have other questions in mind.

 

Have a great weekend!

C
cdhodgdonAuthor
April 17, 2020

@JessT 

 

Oh I will submit feedback, I do that a lot since I also beta test for Quickbooks.  My whole thing is, we just started a new business (my 4th one) and I am trying to put information on the website about payments, just so the  customers know what to be looking for (besides the dollar amount), so that is the info I needed.

 

Thanks

Candice C
Candice C
April 17, 2020

Good Morning, @cdhodgdon. 

 

This isn't the impression I want to leave you with. I strive to provide the best possible support for you. My colleague is correct about what your customer will see when the payment has been taken out of their account. It will show as Intuit Pymt Soln Acct Fee. Here are a few articles that can come in handy for your website: 

 

 

If you have any other questions, feel free to ask. I'm always here to lend a helping hand. Take care!

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Bilbo239
August 26, 2024

Is there any update on this answer or is it still "Intuit Pymt Soln Acct Fee"? 

B
Bilbo239
August 26, 2024

Is there any update on this answer or is it still "Intuit Pymt Soln Acct Fee"? 

A
AnneMariee
August 26, 2024

Hi there, Bilbo239! 

 

Currently, payments from your customers appear on their bank statements labeled as "Intuit Pymt Soln Acct Fee." If you’d like your business name to be more clearly visible on these statements, I suggest submitting feedback. This way, our product engineers can recognize this need and potentially incorporate it in future updates.

 

For QuickBooks Online, you can use the following steps:

 

  1. Click on the gear icon at the top-right corner of the screen.
  2. Select Feedback.
  3. Provide a short description of your product suggestion.
  4. Hit Next to submit your feedback.


Here’s how to do it in QuickBooks Desktop:

 

  1. Access the Help menu at the top.
  2. Choose "Send Feedback Online" and then select "Product Suggestion."
  3. Enter your feedback or feature request.
  4. Click the Send Feedback button.

 

I'll share this article for additional information on QuickBooks Payments deposits: Common questions about QuickBooks Payments deposits in QuickBooks Online.

 

Additionally, don't hesitate to explore our help articles to access valuable resources while using QuickBooks.

 

Let me know if you have other questions about anything QuickBooks-related. I'll be right here ready to answer them and address your concerns. Take care, Bilbo239!

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