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How to apply workman's comp dividend

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We received a workman's comp dividend check. We applied as a credit, but now there's a negative balance in the vendor's account. Now we're thinking we missed a step or are missing something. How do we clear this credit and receive the dividend?

Thanks!

QuickBooks Desktop

john-peroAnswer

The dividend is bonus income not a rebate on what you paid but even posting it as a negative expense when deposited should only reduce your net expense, not create a negative balance. Did you use a credit memo instead of deposit window

john-peroAnswer

The dividend is bonus income not a rebate on what you paid but even posting it as a negative expense when deposited should only reduce your net expense, not create a negative balance. Did you use a credit memo instead of deposit window

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