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R
Rkid
May 11, 2021
Question

How to disable Credit card payments

  • May 11, 2021
  • 1 reply
  • 0 views

I use recurring invoices for most of my billing and I have credit cards disabled. However when I have a create a non recurring invoice it always defaults to “allow to pay with credit card”. How do I default it to disable credit cards for all invoices recurring and non recurring?

1 reply

R
Rasa-LilaM
May 11, 2021

Thanks for dropping by the Community, Rkid.


I’m glad to know you’re using the recurring invoices option for your billing. I’m here to help and guide on how to disable the credit card option for all invoices.


We’ll have to go to configure the Payment options to accomplish this task. Here’s how:

 

  1. Tap the Gear icon in the upper right and choose Account and settings under Your Company.
  2. Hover your mouse to the Sales menu on the left panel and click the Pencil icon for Invoice payments.
  3. This will show the Payment options section.
  4. From there, uncheck the box for Accept Credit Cards.
  5. Click Save and Done to keep the changes.

 

Let me share this guide for future reference. It provides an overview of how to set up a payment method, and steps to disable or edit it. Go to the QuickBooks Online section for detailed information: Add or modify the accepted credit card types in QuickBooks.

 

Additionally, here's a guide that contains the link to our self-help articles. These resources provide answers to common questions about the Payments feature: QuickBooks Payments FAQ. 


If you have any clarifications or questions about QuickBooks Online, add a comment below and I'll get back to you as soon as possible. Have a good one.

R
RkidAuthor
May 12, 2021

Thank you for the reply. I checked the settings you mentioned and credit cards are already unchecked. That’s what I don’t understand. When I create a new invoice that isn’t recurring it defaults to accept credit cards and accept ACH payments. I have to deselect the credit card option every time. 

E
Ethel_A12
May 12, 2021

Hello there, Rkid.

 

I appreciate you reaching out to us with your concern about creating an invoice.

 

Currently, that option is not available in the settings. Once the payment is turned on, all the invoices default into payments. What we can do for now is to uncheck all the items that you don't want to use.

 

You can also check the common questions about paying invoices online.  

 

Get back to me if you have any additional questions about invoices and payments. I'm just a post away.

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