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Jodilee007
September 19, 2023
Question

How to fix Damage rebuild posted to uncategorized income and uncategorized expenses on every invoice

  • September 19, 2023
  • 2 replies
  • 0 views

I loaded a back up file that had a rebuild done to it. Did not notice the rebuild was damaged till day later. Quickbooks software posted to uncategorized income and uncategorized expenses on every invoice the total of the invoice and left me with an open balance on every invoice ever created in my file. My accounts receivables is a correct number on my balance sheet. The open balance reports shows ever invoice open. I tried a journey entry to clear off posting back to the customer that did not work. On each invoice I can delete the entry made to uncategorized income and the entry to uncategorized expense and this will remove the invoice from open balance report and not change the AR account. That works. I have about 10 thousand invoices to correct. There has to be a faster fix to this. I am working in Enterprise 

    2 replies

    M
    MadelynC
    September 20, 2023

    I have a few suggestions to expedite the process, @Jodilee007.


    I recognize how time-consuming it is to delete entries manually, especially in your case with 10 thousand invoices. But this method keeps your company file accurate and intact.


    Since you want to fix it rapidly, you can use the Batch Delete/Void Transactions utility (BDT) to quickly delete the entries made to uncategorized income and uncategorized expenses across multiple invoices at once. This feature is designed to make changes to numerous transactions simultaneously.

     

    Here are the steps to do it:

     

    1. Open your company file.
    2. Click the File menu and select Switch to Single-user mode.
    3. Go to Accountant and select Batch Delete/Void Transactions.
    4. Select the transactions you want to delete from the Available Transactions list.
    5. Click Review & Delete, then choose Back Up & Delete. You can also skip the backup and select Delete only from the dropdowns.


    If you need help with the process, you can consult our support team for assistance. Our representatives can provide hands-on support to effectively use the BDT.


    You can also utilize a third-party app or Deleter tool to simplify the procedure. Check out our Desktop App Center to find one. Just enter the word “Deleter” in the Search field.


    Another way is to import your transactions or restore your backup file. If you had a backup file before the rebuild was done, you can try importing the transactions into your current file. This may help overwrite the incorrect entries and restore the invoices to their original state.

     

    After performing any actions, you can run a report to check everything up. This way, you can guarantee sales records are accurate, and you'll get updated insights about your business income and expenses.


    Please let me know if you have any questions or other concerns about managing your records in the program. I’ve got you covered.

    OnTrack Team
    OnTrack Team
    September 20, 2023

    Hello @Jodilee007,

     

    Re: I have about 10 thousand invoices to correct.

     

    As you see from @MadelynC's answer, there isn't a quick and easy fix to this.

     

    We at OnTrack specialize with such scenarios. Feel free to get in touch with us to discuss in detail.

     

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