How to fix "employee profile needs your attention before you can pay them" error

I understand how crucial it is to have a smooth and seamless payroll process, @mahe04-outlook-c. I am here to assist you in fixing the error you are encountering, @mahe04-outlook-c.

After reviewing our system, it has been verified that there is a current problem with the payroll which causes an error message to appear stating, "Employee profiles need your attention before you can pay them." Our team of product engineers is working diligently to resolve this issue at the earliest.

Considering this, I suggest contacting our QuickBooks Online support team to ensure that you are included in the list of users impacted by this issue. By doing so, our engineers can evaluate the extent of the problem and provide you with regular email notifications as they work towards a resolution.

Here's how: 

1. Sign in to your QuickBooks Online company.
2. Choose Help (?).
3. Select either tab to get started:

• Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
• Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
  • Start a chat with a support expert.
  • Get a callback from the next available expert.
  • Ask the community to get help from businesses like yours.

While we are working on resolving this issue, I suggest that you check out the following articles to help you assign pay schedules and modify employee data in QBO: 

• Set up and manage payroll schedules
• Edit or change employee info in payroll.

I appreciate your patience and understanding while we work towards finding a solution that will allow you to process payroll consistently.