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audreykruger
May 22, 2025
Question

How to fix "We can’t save your invoice right now.Try refreshing the page and creating the invoice again." - I've tried in Private tab and Safari & Chrome?

  • May 22, 2025
  • 1 reply
  • 0 views

I have tried everything and I keep getting the error. I didn't accidentally login to solopreneur (I'm not a subscriber) instead of self-employed but exited immediately. Please help, I'm desperate!

    1 reply

    J
    JanbonN
    May 22, 2025

    We appreciate your proactive approach in troubleshooting the error message you received, Audrey. I'm here to point you to the team that will further assist you on this.

     

    Our live support team can provide a more in-depth diagnosis to determine the cause of this error when saving an invoice and provide a resolution.

     

    Here's how to connect with them:

     

    1. Sign in to your QuickBooks Self-Employed account.
    2. Go to Help and choose the Search tab.
    3. In the search field, type in contact support.
    4. Click the Contact Us button.
    5. Choose a way to connect with us.
    6. Follow the on-screen steps.

     

    Please refer to this article to check their support hours: Get help with QuickBooks products and services.

     

    Return to this thread if you have other questions about invoicing in QBSE. We're here to answer them.

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