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User74
December 10, 2024
Question

How to move to Faster Server?

  • December 10, 2024
  • 1 reply
  • 0 views

Does anyone know how to get our QuickBooks Online Advanced company file moved to a faster Server? 

 

I need one where the Server is functioning at full speed without any slow downs during the hours of 8 a.m. to 6 p.m. Eastern Time, with a 99% Uptime.

 

Its absolutely ridiculous that Intuit drives us mad with all the pop-ups in Desktop trying to move us to QuickBooks Online.  When we make the move, the IT Gurus at Intuit don't know how to manage a Server bank with Millions of users.  Resulting in the inability to work because the Server is so slow during business hours.  DO BETTER INTUIT!

    1 reply

    Clark_B
    Clark_B
    December 10, 2024

    I know how convenient it is to have a faster server for seamless business operations, @User74. Rest assured, I'm here to provide guidance on improving server performance to enhance your overall experience.

     

    Currently, transitioning your company file to a different server is unavailable since QBO relies on Intuit's cloud servers. Intuit aims for the most-used pages to load within 10 seconds and constantly monitors to meet this target.

     

    Performance also depends on your computer or device's processing power, the amount of available memory (RAM), and the internet bandwidth of your Internet connection to perform as intended. To diagnose slow performance, ensure your system meets QuickBooks Online's basic requirements:

     

    • Browser: Use Google Chrome for the best experience. If you're already using it, make sure it's updated by navigating to the Chrome menu, selecting Help, then About Google Chrome.
    • Operating System: ensure your operating system is up to date or aligns with the System Requirements for QBO.
    • Internet Speed: Check your connection's speed using a Google Speed Test to ensure bandwidth isn't a limiting factor. Review the test results to understand your connection's capabilities.

     

    For more detailed information about speed issues with your QBO, check this article: Why is my QuickBooks Online slow?

     

    Additionally, consider consulting with IT professionals who can diagnose technical issues, optimize system settings, and ensure alignment with QBO requirements for optimal performance.

     

    Visit this link for more tips and resources about different topics: View all help.

     

    This approach should help pinpoint the cause of the server slowdowns. Feel free to reach out if you need further assistance with managing your QBO performance speed. I'm here to provide any information you need, @User74.

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