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V
virgo
May 31, 2023
Solved

how to resolve error message: Quickbooks has reached the maximum number of unregistered hours

  • May 31, 2023
  • 1 reply
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Original commenter did not share additional details
Best answer by virgo

Thanks for getting back to us with updates, virgo.

 

In this case, I would recommend reaching out to our phone or chat support team. They can take a closer look at your account and help you make sure that you're able to register your license.

 

Here's how:

 

  1. Go to this link and select QuickBooks Desktop.
  2. Click Continue and choose Enterprise, then type in a short description of your concern.
  3. Select Continue once again and log in to your Intuit account.
  4. Choose between Chat with us or Have us call you.

There's also a phone number at the bottom part of this article: Contact QuickBooks Desktop Support.

 

The Community is always here if you need anything else. 


Thank you guys, i was able to contact QuickBooks directly via call and they have resolved it for me. Thanks again

1 reply

Fiat Lux - ASIA
Fiat Lux - ASIA
May 31, 2023

Which QB Desktop year version do you have?

V
virgoAuthor
May 31, 2023

QuickBooks desktop Enterprise solution non profit version 22.0

JenoP
JenoP
May 31, 2023

Hi there, virgo.

 

Let's make sure to sort this out so you can go back to working in your company file. 

 

This error would show up if your QuickBooks license has been unregistered for more than 30 days of using it. When that happens, the system will lock the company file to make sure that the one using the it is an authorized user of the license.

 

Let me share these steps on how to register your software:

 

  1. Open QuickBooks.
  2. Go to the Help menu, then select Activate QuickBooks Desktop.
  3. Follow the steps on the screen to verify your info.

 

You can also read more details about this here: 

 


 Allow me to share these articles as well in case you need more guidance and information when activating or registering your license: 

 


The Community is always here if you need anything else.  

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