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JADESPEC14
JADESPEC14
September 26, 2022

Go to the gear icon and choose YOUR COMPANY - ACCOUNTS and SETTINGS - BILLINGS and SUBSCRIPTIONS - There you will see options to resubscribe. Good Luck.

Q
QUANTUM VIGOUR
February 21, 2023

WHERE IS THE GEAR ICON???????????????????

LieraMarie_A
LieraMarie_A
February 21, 2023

Hi there, @QUANTUM VIGOUR. I'll help you reactivate your subscription with ease.

 

To clarify, are you using QuickBooks Desktop (QBDT) or QuickBooks Online (QBO)? You can find the Gear icon in QBO. If you have QBO, you can find it in the upper right corner. I've included some screenshots below and the steps for reactivating your subscription.

 

  1. Click the Gear icon on the top menu.
  2. Select Account & Settings.
  3. Go to the Billing & Subscription tab.
  4. Click Resubscribe.
  5. Enter the updated billing information.
  6. Click Subscribe.
  7. Once done, try to log out and log back in.

 

Otherwise, if you're using QBDT, you can manage your account using the Customer Account Management Portal (CAMPs). 

 

Don't hesitate to reach out to us again if you need anything else about reactivating your subscription. We're always here to help.

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