Solved
How to show memo/comment on printed PO?
On the PO form there is a memo section and a message section, both near the bottom. When I print the PO, these disappear. How do I make them stay and keep ALL the information they contain?
Hi there, @gefcops.
I'm here to ensure that you'll be able to print the message on your purchase order in QuickBooks Online.
QuickBooks Online allows you to print the message section of your PO. I've attached some snips below on how it looks like in the template and when printed:
To isolate the unexpected behavior that you've encountered, I'd recommend accessing your account on a private window. This can help us verify if the issue has something to do with your browser.
Here are the keyboard shortcuts:
- Chrome: Press Ctrl + Shift + N
- Mozilla Firefox: Press Ctrl + Shift + P
- Internet Explorer: Press Ctrl + Shift + P
- Safari: Press Command + Shift + N
If it works fine, you can go back to your regular browser and clear its cache to refresh the program. Stored data on your browser can be corrupted and causes unusual behavior while using QuickBooks.
To add up, you can always refer to these resources to give you more tips on what to do if you've encountered printing and other unexpected issues in QBO:
- System requirements for QuickBooks Online
- Get help with common printing issues when using QuickBooks Online on a browser for Windows
Please keep in touch if you need more help with printing forms. I'm determined to get this fixed for you. Have a great day!