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support-sandysho
November 16, 2023
Question

I am having trouble setting up Direct Deposit. It just gives me an error and says it may be due to credit history and/or the industry I'm in. 750+ credit & home cleaning

  • November 16, 2023
  • 1 reply
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1 reply

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SarahannC
November 16, 2023

An unexpected error like the one you encountered is something we wouldn't like you to experience when setting up direct deposit in QuickBooks, sandysho.

Despite having a credit score of 750 or higher and working in the home cleaning industry, you're still encountering this kind of message. At this time, I suggest contacting your payroll support team to get detailed information about the requirements and criteria for setting up direct deposit.

Rest assured they'll examine your account and take the necessary steps to resolve this quickly. Here's how:

 
  1. Within your QBO account, go to Help in the upper-right corner.
  2. In the Search tab, click Contact us.
  3. Enter a brief description of your concern.
  4. Click Continue.

 

Additionally, you can generate payroll reports to gain a more detailed insight into your business's financial status. For more information, please refer to this article: How to Run Payroll Reports in QuickBooks Online Payroll.

 

Stay in touch if you have further questions about direct deposit and other payroll concerns. I'll be around to provide detailed instructions for them.

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