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October 4, 2023
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I am having trouble with trying to print checks but it keeps coming up with double sided and will not print.

  • October 4, 2023
  • 1 reply
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Original commenter did not share additional details
Best answer by QueenC

Hello there, @davidmac48.


Due to variations in printers, the design of invoices, checks, or reports may be altered when printed. Additionally, there may be instances where printing becomes problematic. However, there's no need to worry, as we have customized solutions to address specific printing issues.

 

That being said, allow me to assist you in preventing your checks from being double-sided so you can successfully print them. Please follow these steps I've narrowed down for your convenience:

 

  1. Open any Report. 
  2. Hit on the print icon on the report to open the Print Settings.
  3. Choose Presets then select either Last Used Setting or Default Setting, whichever one wasn't selected before. If you don't see Presets, select Show Details.
  4. When done, close the report and print the check again.

 

I'll be adding this article for a detailed step-by-step process and to know how to fix other print issues: Troubleshoot printing in QuickBooks Desktop for Mac.

 

If the problem continues, it's possible that there's an issue with the data in your company file, which is causing the reconciled transactions to disappear. I suggest using the Verify and Rebuild utility. This tool scans for data issues in the company file and automatically fixes them.

 

Beforehand, make sure your QuickBooks Desktop is up-to-date. This way, you always have its latest features and fixes.

 

Follow the steps below on how to verify data:

 

  1. On the top menu, click File.
  2. Choose Utilities.
  3. Select Verify Data.
  4. Click OK when QuickBooks doesn't detect any problem with your data.
  5. If Verify finds an issue with your data, you'll be prompted to Rebuild Now or View Errors.
  6. Click Close or View Errors and take note of the specific error message.

 

Next, here's how to rebuild data:

 

  1. On the top menu, click File.
  2. Choose Utilities.
  3. Select Rebuild Data then click OK to close all windows.
  4. QuickBooks will prompt you to create a backup before rebuilding your company file. Choose OK to proceed with the backup, or select Cancel to skip the backup and continue rebuilding.
  5. Run Rebuild Data again to make sure there's no error.
    - If you haven't set up any backup preferences in QuickBooks, you will be prompted to update them. Simply select Backup Preference, make any necessary edits, and then choose OK.
    - Once the backup process is complete, you can either select Show in Finder to find the backup file or choose OK if you're finished.
  6. Once the rebuild's finished, select OK.

 

Additionally, I've included an article that'll help you learn how to add an electronic signature for checks and paychecks: Create and use electronic signature for checks and paychecks in QuickBooks Desktop for Mac.

 

Please don't hesitate to post your concerns here in the Community or leave a reply below if you need further assistance printing your checks in QuickBooks Desktop for Mac. It would be my pleasure to ensure a smooth process for you. Take care.

1 reply

QueenCAnswer
October 4, 2023

Hello there, @davidmac48.


Due to variations in printers, the design of invoices, checks, or reports may be altered when printed. Additionally, there may be instances where printing becomes problematic. However, there's no need to worry, as we have customized solutions to address specific printing issues.

 

That being said, allow me to assist you in preventing your checks from being double-sided so you can successfully print them. Please follow these steps I've narrowed down for your convenience:

 

  1. Open any Report. 
  2. Hit on the print icon on the report to open the Print Settings.
  3. Choose Presets then select either Last Used Setting or Default Setting, whichever one wasn't selected before. If you don't see Presets, select Show Details.
  4. When done, close the report and print the check again.

 

I'll be adding this article for a detailed step-by-step process and to know how to fix other print issues: Troubleshoot printing in QuickBooks Desktop for Mac.

 

If the problem continues, it's possible that there's an issue with the data in your company file, which is causing the reconciled transactions to disappear. I suggest using the Verify and Rebuild utility. This tool scans for data issues in the company file and automatically fixes them.

 

Beforehand, make sure your QuickBooks Desktop is up-to-date. This way, you always have its latest features and fixes.

 

Follow the steps below on how to verify data:

 

  1. On the top menu, click File.
  2. Choose Utilities.
  3. Select Verify Data.
  4. Click OK when QuickBooks doesn't detect any problem with your data.
  5. If Verify finds an issue with your data, you'll be prompted to Rebuild Now or View Errors.
  6. Click Close or View Errors and take note of the specific error message.

 

Next, here's how to rebuild data:

 

  1. On the top menu, click File.
  2. Choose Utilities.
  3. Select Rebuild Data then click OK to close all windows.
  4. QuickBooks will prompt you to create a backup before rebuilding your company file. Choose OK to proceed with the backup, or select Cancel to skip the backup and continue rebuilding.
  5. Run Rebuild Data again to make sure there's no error.
    - If you haven't set up any backup preferences in QuickBooks, you will be prompted to update them. Simply select Backup Preference, make any necessary edits, and then choose OK.
    - Once the backup process is complete, you can either select Show in Finder to find the backup file or choose OK if you're finished.
  6. Once the rebuild's finished, select OK.

 

Additionally, I've included an article that'll help you learn how to add an electronic signature for checks and paychecks: Create and use electronic signature for checks and paychecks in QuickBooks Desktop for Mac.

 

Please don't hesitate to post your concerns here in the Community or leave a reply below if you need further assistance printing your checks in QuickBooks Desktop for Mac. It would be my pleasure to ensure a smooth process for you. Take care.

March 7, 2024

We've just recently installed QuickBooks Desktop 2024.  I'm trying to print the first check and keep getting this same issue.  I've done everything you outlined ... but cannot get the "double sided" switch to activate.  It is showing in the 'on' position ... but grayed out so I can't get to it.

 

I've tried the process of bringing up a report and going through the printer layout ... no luck.

I've confirmed that my software is the latest update.

I've verified data and getting confirmation that data is good.

 

Attached screen shot shows what I can see for check printing ... I see the same thing when I'm trying to print reports.  Can't get the 'double sided' switch to go active so I can turn it off.

 

Checks print fine for another company that is set up in QuickBooks Online ... but not printing for two smaller companies that we have on QB Desktop 2024.  

 

Thanks for any assistance.

March 7, 2024

I appreciate the steps you've performed, @osfocory17.

 

I understand that turning off the double-sided when printing is essential to your business. Let me provide some details to help you with this matter.

 

Since all the steps you've performed didn't work, I suggest utilizing a third-party app that can connect to QBDT Mac.

I will guide you to our QuickBooks Desktop App Store, where you can select the perfect third-party application.

 

Proceed with the following steps:

 

  1. Go to the QuickBooks App Store.
  2. From the QuickBooks Compatibility section, choose the QuickBooks Desktop version you're using.
  3. Type in the clue word of the specific app you're looking for in the Search field and click the magnifying glass to search. 
  4. Install the 3rd party apps and follow the on-screen instructions.

 

Moreover, I'm adding this article for your reference in troubleshooting problems when printing: Troubleshoot printing in QuickBooks Desktop for Mac.

 

Return to this post if you have other concerns regarding printing checks in QBDT Mac. The Community is always here to help.