I am not able to see my bank register. Get error message that says Something's not quite right "Cannont read properties of null (reading 'getMonth')

It’s nice to see you here, jdinvest.

I can give you some troubleshooting steps to get around the error notice. Thus, I advise signing out and back into your QuickBooks Online (QBO) account. Doing this will refresh the connection, and any changes will take effect.

Cache and cookies are used by the browser to speed up website loading when you return. However, this may result in strange behavior that impairs QBO's efficiency and views. The easiest method for locating the problem is to use a private window because it doesn't save any unnecessary files.

To open an incognito window, you can follow these keyboard shortcuts:

• Press keys: Ctrl + Shift + P (Mozilla Firefox & Microsoft Edge browser)
• Press keys: Ctrl + Shift + N (Google Chrome browser)
• Press keys: Command + Shift + N (Safari browser)

If you can view your transaction register, I suggest deleting your browser cache to refresh the system. If the issue persists, I recommend using other supported browsers. This way, we can identify if this is a browser-integrated issue.

Once sorted out, you can refer to these articles that will help you with categorizing your transactions, and reconcile them to ensure your books are balanced:

• Categorize and match online bank transactions in QuickBooks Online
• Reconcile an account in QuickBooks Online

Let me know if you have more questions about accessing your bank register. I’m just a few clicks away. Have a great day!