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dhollis
March 9, 2023
Question

I am still getting issues with Inventory Bundles. I keep getting the following error

  • March 9, 2023
  • 1 reply
  • 0 views
I keeep getting the following error
We couldn't Add the transaction(s) due to "Enter an amount of zero for bundled line items.". Try again later.

I was told to call in and have my name put on a list once it is resolved- No one seems to know how to do that 

When should this problem be resolved

1 reply

KlentB
KlentB
March 9, 2023

I'd love to lend a hand with getting your account added to the list of affected users, dhollis.

 

As of the moment, our software engineers are investigating this error message. We don't have a timeframe on when it will be resolved. Rest assured, we're actively working to rectify the problem the soonest.

 

For now, I recommend getting in touch with our Customer Care Team. This way,  you'll receive status updates through email or text message after we obtain your account details. Here's how to connect with us: 

 

  1. Click the Help icon on the top right corner of the screen.
  2. On the pop-up panel, go to the Search tab.
  3. Click the Contact Us button.
  4. Enter a brief description of your concern in the description box.
  5. Proceed with Continue, then choose Chat or Callback.

 

 

You can provide this investigation number to our representative to expedite the process: INV-84486.

 

We appreciate your patience and understanding with this matter. If there's anything else that I can help you with, just tag my name in the comment section. Take care and have a great rest of the day!

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