I am still unable to print packing slips. The box is still greyed out. Going on for almost a week and may have to go to another service unfortunately. Assistance anyone?

Hi there, Malachiman. I can see how important it is for you to print those packing slips.

I've checked and confirmed that there is an ongoing issue with printing packing slips, and the status is still open. Our engineers are aware of the problem and are investigating the root cause in order to find a permanent solution.

While I am unable to provide an estimated timeframe for the resolution of this issue, I suggest reaching out to our Support Team so you can be added to the list of affected users who will also receive important updates regarding the problem of printing packing slips.

Here's how:

1. Log in to your QuickBooks Online company.
2. Click on Help (?).
3. Select the Search tab, then Contact Us.
4. Enter a brief description of your concern. Then, Continue.
5. Choose a way to connect:
    

• Start a chat with a live expert.
• Get a callback from the next available support.

For more details about the support hours, you can check this link as a reference: QuickBooks Online Support.

Let me know if you still have other printing-related concerns. I'll be here to help.