I am trying to add my Shopify Balance account to quickbooks and I get the error: Try again or go back to select a different account provider. (571)

We appreciate you providing the error you received, Mike.

There's an ongoing investigation regarding this matter. Rest assured that our product engineers are diligently working to fix this issue. Currently, we don't have the exact time frame for resolution.

Therefore, I recommend contacting our customer care support team. They can add you to the list of affected users to receive timely updates via email.

Here's how:

1. Log in to your QuickBooks Online company.
2. Select Help (?).
3. Proceed to the Search tab and select Contact Us.
4. Choose the topic you need help with or tap on Ask about something else, then type in your concern.
5. Click on Continue.
6. Pick how you would like to connect with our support.

Please check out our support hours to ensure you'll receive immediate help.

On the other hand, consider scanning these materials to help you manage your transactions:

• Match online bank transactions in QuickBooks Online
• Categorize online bank transactions in QuickBooks Online

You can notify us immediately if you have further questions when connecting your bank account or other related concerns in QuickBooks Online. We're always willing to assist you.